What Families Say About Working with Permata
These are the experiences of families who brought their estate matters to us — in their own words, without embellishment.
← Back to Home12+
Years in Practice
840+
Families Helped
4.8
Avg. Client Rating
98%
Matters Completed
In Their Own Words
Zulaikha Ahmad
Petaling Jaya, Selangor
My late father passed without a will, and none of us knew where to begin. Ahmad Redzuan walked us through probate at a pace that suited us — he never seemed impatient with our questions, even the ones we asked twice. The process took about five months in total, which matched what he had told us at the start. I would not have known to ask half the right questions without his guidance.
May 2025 · Administration & Probate Support
Lim Chee Weng
Bangsar, Kuala Lumpur
David handled our family's civil estate matter competently and without fuss. My mother's estate involved property in two states, which added some complexity. He kept the paperwork moving and told us what to expect at each point. The only thing I would note is that response times during busier periods stretched to a few days — but everything was handled correctly in the end, which is what counts.
April 2025 · Complete Legacy Engagement
Nurul Rashidah
Cheras, Kuala Lumpur
I came to Permata specifically to plan my wasiat and hibah arrangements before I turned 40. Nurul Izwa ran the session with great care — she explained the difference between what a wasiat can and cannot do, how hibah fits alongside faraid, and suggested I return if my circumstances change significantly. I left with a written summary and a much clearer head. Worth every ringgit.
May 2025 · Estate Planning Session
Rajesh Iyer
Mont Kiara, KL
Our family engaged Permata after my uncle passed — the estate included a commercial property, EPF, and two savings accounts. David coordinated everything systematically over about six months. He was straightforward about what the process would involve, and when there were unexpected delays at the Land Office, he managed the follow-up without us having to chase anyone.
March 2025 · Complete Legacy Engagement
Faridah Hassan
Shah Alam, Selangor
A calm and professional firm. I went in not entirely sure what I needed, and Ahmad took the time to explain my options without steering me towards the most expensive one. We settled on the planning session to start, and I have since returned to move forward with the documentation. The office itself is well-located and easy to reach from Shah Alam by LRT.
April 2025 · Estate Planning Session
Tan Kok Wai
Kepong, Kuala Lumpur
We had a difficult situation — siblings disagreed on how my father's estate should be distributed, and two had different views on which law applied. David handled the coordination with patience and without appearing to take sides. He worked from the legislation and explained it clearly to everyone involved. Not the easiest matter, but it was resolved without the family falling apart, which I am genuinely grateful for.
May 2025 · Complete Legacy Engagement
How Engagements Unfolded
Three representative matters, with identifying details omitted.
Multi-Asset Estate, Intestate — Probate and Letters of Administration
The Situation
A family in their 50s contacted us after their mother passed without a will. The estate included a residential property, a fixed deposit account, and a unit trust investment. Four adult children needed to agree on administration, and one was based overseas.
Our Approach
We applied for letters of administration under the Probate and Administration Act, prepared an asset schedule, and coordinated communication with the overseas beneficiary by email and scheduled calls. Documentation was filed in two tranches to avoid delays.
Outcome
Matter completed in approximately 7 months. All three assets transferred to the administrator and subsequently distributed per the Distribution Act. The family reported no significant disputes during the process.
"We did not know what to do and were worried about costs. Permata explained the process simply and the fee was as agreed."
Estate Planning — Young Professional, First Wasiat
The Situation
A 34-year-old engineer with a young family wanted to document her wishes for the first time. She was uncertain whether to use a wasiat, a hibah, or some combination, and had read conflicting information online about what each could achieve.
Our Approach
The planning session covered faraid principles, the scope and limitations of a wasiat, and how a hibah to her husband could sit alongside it. We produced a written summary outlining three options and the practical implications of each.
Outcome
The client left with a clear written record of her options and sufficient information to decide her next step without pressure. She returned three weeks later to proceed with documentation. A review appointment was noted for when circumstances change.
"I came in confused about wasiat versus hibah and left with everything written down clearly. Exactly what I needed."
Complete Legacy Engagement — Mixed Framework, Multiple Beneficiaries
The Situation
An elderly gentleman approached us to coordinate his estate across multiple assets — property, investments, a family business share, and some hibah arrangements already in place — and to ensure his wishes under faraid were properly documented before they were needed.
Our Approach
The engagement covered a full asset review, confirmation of existing hibah validity, wasiat documentation for the remaining distributable estate, and a consolidated estate record covering all elements. We involved his children in one structured session to ensure shared understanding.
Outcome
The engagement was completed over nine weeks. The consolidated estate record was delivered to the client and copies secured with two designated family members. The client described the session with his children as "the most useful conversation we've had as a family."
"Everything is now documented, everyone knows what to expect, and I feel the matter is in order. That was the goal."
Reach Us Directly
Address
Level 8, Menara KEN TTDI, Jalan Burhanuddin Helmi, 60000 KL
Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Professional Standing
Malaysian Bar Members
All solicitors hold valid Bar Council practising certificates and adhere to the Rules of Professional Conduct.
Professional Indemnity Cover
Insured for professional indemnity under the Legal Profession Act 1976, providing additional client protection.
Civil & Syariah Competence
Practising under both the civil courts and with familiarity of Syariah estate processes — unusual in a single practice.
Your Family's Turn
If you would like to speak with us about an estate matter — whether it is something to plan now or something that needs attention after a bereavement — we are here to listen first.
Contact Permata